Moving Questions, Answered
Straight answers to what people ask us most about booking, packing, moving day, storage and price.
Planning and booking
How far ahead should I book?
As early as you can, especially for weekends, month-ends and long-distance moves. Call and ask about your date and a backup.
What do I need to tell you?
The two addresses, your date, the size of the home, stairs and elevators at both ends and anything heavy or fragile. Photos help.
How do I know what truck I need?
It depends on how much you own. Our Pack the Truck tool gives a good first guess, and we confirm it with you.
Can you give me a price before I book?
Yes. After you tell us about the move, we give a clear quote that says what is included, and we explain what could change it.
Do you move on weekends and evenings?
Often, yes. Tell us what you need and we will say what we can do.
What if my dates change?
Call us as soon as you know. We will do our best to move the date or suggest storage to bridge the gap.
Packing and supplies
Do I have to pack?
No. You can pack yourself, ask for partial packing or have us pack the whole home.
How many boxes will I need?
Our Box Calculator estimates by room. Buy a few extra, and return what you do not use.
What should I not pack?
Hazardous items, such as propane, gasoline, paint and chemicals, and anything perishable. Keep medicine, papers, jewelry and valuables with you.
Can you pack just the kitchen?
Yes. Partial packing is common, and the kitchen is a popular choice.
Do you provide boxes and tape?
Yes. Tell us what you need and we will bring it or arrange pickup.
What about my clothes?
Wardrobe boxes keep hanging clothes on their hangers, so they go from one closet to the other in minutes.
Moving day
Do I need to be home?
It helps at the start and the end. In between, many customers step out as long as we have access.
What do I need to do before the crew arrives?
Empty and defrost the refrigerator, set aside your essentials, clear the path and tell us about parking and elevator rules.
Will you protect my floors and walls?
Yes. Floor runners, door jamb guards and pads go down before the first carry.
What if there are stairs?
Stairs add time and often another mover. Tell us about them and we plan for them.
Can you move a piano or a safe?
Often yes, with the right gear and crew. Tell us about the piece and the stairs, and we will say what is possible.
What if something is damaged?
Tell the crew lead right away and call us. We will explain how we handle it and what coverage applies to your move.
Storage, delivery and special requests
Can you store my things between homes?
Yes. Short-term and long-term storage are both available, with delivery to the new home when you are ready.
Can you load my rental truck or container?
Yes. Labor-only loading and unloading are some of our most common jobs.
Can you assemble my furniture?
Yes. We take furniture apart for the move and put it back together, and we build flat-pack furniture too.
Can you haul away what I do not want?
Yes. Ask about haul-away and donation pickup, and tell us where you want things to go.
Do you move offices and shops?
Yes, often after hours or on weekends, with a floor plan and labeled crates.
How do I get a quote?
Call or text (615) 258-5074, or send the form on any page with the addresses, your date and a few details.
Did not find your question?
Call or text, or send the form. We are happy to explain.